Privacy Policy

Boat Event México (“BOATS EVENTS MEXICO”, “we”), operating from Marina Hacienda del Mar, Punta Sam, Cancún, Quintana Roo, Mexico, is the controller of the personal data you provide through this website, under Mexico's Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and its Regulations.

Privacy contact: info@boatevent.mx · WhatsApp +52 984 259 1247

• Identification and contact data: name, email address and WhatsApp/phone number.
• Booking data: event type, boat of interest, date, departure time, duration, number of guests, extras and any notes you write.
• Technical data: language, pages visited and an irreversible hashed fingerprint of the connection, used only to prevent abuse, spam and automated submissions.

We do not request or store financial, banking or card data on this website, nor sensitive personal data. Any payment is handled through external channels agreed directly with you.

Primary purposes (necessary):

• Handle and follow up on your booking or contact request.
• Prepare quotes, confirm availability and coordinate the on-board experience.
• Send you transactional emails (request confirmation and team follow-up).
• Comply with applicable legal, tax and maritime-safety obligations.

Secondary purposes (optional):

• Send you promotions, seasonal offers and news. You may opt out at any time without affecting your booking.
• Aggregated metrics to improve the site and our services.

We apply reasonable administrative, technical and physical safeguards to protect your data against loss, misuse, unauthorized access, disclosure or alteration:

• Encryption in transit (HTTPS/TLS) across the site and encryption at rest in the database.
• Restricted access: requests can only be read by authenticated administrator staff, enforced by row-level security rules in the database.
• Validation and sanitisation of everything submitted through forms, with anti-bot protection, per-origin submission limits and spam detection.
• Logging of email sends and administrative access, for auditing.
• Data minimisation: we only ask for the data needed for your booking.

No system is infallible; in the event of a breach that significantly affects your rights, we will notify you by email without undue delay.

We do not sell or trade your personal data. We share information only with providers that help us operate the service (hosting and database, transactional email delivery, site analytics) and with the captains/boat operators delivering your service, strictly as needed to perform it. We may also disclose data when required by a competent authority.

We keep booking and contact requests while a commercial relationship exists and for up to 5 years afterwards, for tax and dispute purposes. Browsing metrics are deleted automatically after 180 days and technical anti-abuse records after 7 days.

You may at any time request Access, Rectification, Cancellation or Objection (ARCO rights) regarding your data, and withdraw your consent or limit its use and disclosure. Send your request to info@boatevent.mx stating your name, the email you contacted us with and the action requested. We will respond within 20 business days.

We use local storage to remember your language and measurement tools (e.g. Google Analytics and advertising pixels) to understand site usage. You can block or delete cookies from your browser settings; the site will keep working.

This site is not directed to persons under 18. Bookings must be made by adults; minors may join the experiences accompanied by a responsible adult.

We may update this notice to reflect legal or operational changes. The current version is always published on this page with its update date.

See Terms & Conditions